I'm looking into taking classes online to get my degree in a specialized field and do it faster than junior college. So, I went onto University of Phoenix's website to check into the cost. Well..of course they ask for contact info (which I hate giving out) but I thought "what's the harm? maybe they'll call once and that will be the end of it". Yeah....
Oh yes, they called once, then twice and then three times. I answered the third time and said I really couldn't talk then and I just wanted to know pricing. They said they would call back. And they did...24 times in 10 days!! I sent them to voicemail each time. It was kind of fun, for a while.
So the fun part - they called on a totally different number yesterday. I answered and the guy started to explain who he was. I stopped him and said, "oh you changed numbers to try and trick me huh? *chuckle* I thought you folks would give up after trying 24 times". Silence.
Then he said, "Ma'am, this is the first time I've called." Okay, he is either the new guy that got stuck with my number or he was lying. Either way, I made him take me off their call list and my phone has been blissfully quiet ever since.
Showing posts with label frustration. Show all posts
Showing posts with label frustration. Show all posts
Friday, March 20, 2009
Friday, January 9, 2009
"As a courtesy"
Wednesday night I checked my bank account to make sure all my recent transactions had posted and I had enought money to cover all my bills. Yep, I did with a little to spare. Imagine my surprise when I check the next day and I have less than $0...uh, excuse me? How can I be negative when I was positive yesterday and nothing else went through??? Why did I get hit with overdraft fees??
So I went to the bank. I asked nicely to talk to someone about the fees and why I was charged them. The snotty girl said, "oh I can tell you". Alright Miss Smartypants let's look.
We sit down at her desk and type in my info. Up pops a screen showing all of my recent transaction, all which posted loooong before yesterday. One was from Sunday! She was quiet then said, "hmmm...I can't see where you were overdrawn." To which I thought...Ya, I know.
Well, she goes and talks to her assistant manager in the other room for - I'm not kidding - ten minutes.
She comes back in and says that they both looked at my account and can't figure out why I was charged those fees so 'as a courtesy' they would reverse them. Oh, how courteous to remove something that was your mistake, people!
I thanked her and walked away with a smile on my face. It's these little wins that keep me from going a little crazy sometimes. Having a clean bank statement is huge during the escrow process. Any kind of blemish looks bigger under the underwriting microscope.
So I went to the bank. I asked nicely to talk to someone about the fees and why I was charged them. The snotty girl said, "oh I can tell you". Alright Miss Smartypants let's look.
We sit down at her desk and type in my info. Up pops a screen showing all of my recent transaction, all which posted loooong before yesterday. One was from Sunday! She was quiet then said, "hmmm...I can't see where you were overdrawn." To which I thought...Ya, I know.
Well, she goes and talks to her assistant manager in the other room for - I'm not kidding - ten minutes.
She comes back in and says that they both looked at my account and can't figure out why I was charged those fees so 'as a courtesy' they would reverse them. Oh, how courteous to remove something that was your mistake, people!
I thanked her and walked away with a smile on my face. It's these little wins that keep me from going a little crazy sometimes. Having a clean bank statement is huge during the escrow process. Any kind of blemish looks bigger under the underwriting microscope.
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